Cambodia Steward FAQs

You will find below answers to many frequently asked questions. If your question does not appear then please click here to open the 'contact us' page to ask us your question.
01. Is Cambodia safe?
Mondulkiri is a very safe and friendly province but, as always when traveling you must take the usual precautions to make sure you stay safe. Common sense and knowledge is the key phrase, and on arrival you will have an orientation meeting to advise you of any precautions you need to take. Visitors to the area should be aware that UXOs exist in Mondulkiri. It is believed that the area will never be fully cleared in the same way as UXOs are still being found in Europe from the 1940's. There are virtually no land mines in this area of Cambodia. Most visits to Cambodia are completely trouble free.
02. What languages do I need?
You need to be able to speak English as this will be the common language at the project. English does not need to be your first language but you will need to be proficient in English to be able to understand instructions.
03. What are the living conditions at the project?
The first night’s accommodation is in Phnom Penh on Saturday night where you will be able to meet other volunteers. The rooms are clean and comfortable with private bathroom. Air-con upgrade can be arranged locally. At the project, volunteers stay in shared dormitory style accommodation located on the slopes of the elephant valley affording stunning views over the surrounding forest where many varieties of birds can be seen from eagles to hornbills.

The main project buildings are made from mostly recycled and salvaged materials. Three meals per day are provided for this project. The chef provides quality local and international meals. Vegans can be accommodated and the variety and quality of food will suit all tastes. Volunteers dine in the main complex overlooking the elephant valley. Sunset can be spent unwinding at the bar in front of an open fire in the lounge enjoying the amazing sounds of the nocturnal forest creatures and the gibbons calling as they prepare to sleep.
04. What type of food will I be eating?
Three meals per day are provided for this project. Vegans can be accommodated and the variety and quality of food will suit all tastes. Volunteers dine in the main complex overlooking the elephant valley. Sunset can be spent unwinding at the bar in front of an open fire in the lounge enjoying the amazing sounds of the nocturnal forest creatures and the gibbons calling as they prepare to sleep. All main meals except at weekends when volunteers are staying in the local town.
05. Is there access to E-mail and telephone?
The project is located in a location is in the elephant valley and therefore has very random access for mobile phones. A walk to higher areas or a visit to the local town will allow the use of mobile phones. The local town of Sen Monoron has internet access but it is probably not as quick as you may be used to!
06. What vaccinations will I need for Cambodia?
We recommend that our volunteers consult a doctor for up to date advise about vaccinations. Do this as soon as possible as some vaccinations take time to be effective. General advise is to be up to date with tetanus and diphtheria, Hepatitis A & B and typhoid.
07. Do I need a visa?
Visas are easily obtained on arrival at Siem Reap and Phnom Penh international airports. Visas are available at border crossings with Thailand and Vietnam but not always with Laos.

A tourist visa costs US$20 for 30 days and can be extended for another 30 days only. A 'normal' visa (previously called a 'business visa') costs US$25 for 30 days and can be extended for an indefinite period of time.

Cambodia immigration authority ask that volunteers get a 'normal' (business) visa on arrival, even if they stay less than one month. By law, a 'normal' (business) visa permits visitors to volunteer.
Be aware that a passport with at least 6 months validity is required. You will also need to provide immigration with a passport size photograph.
08. What cultural differences must I consider?
Cambodians are very friendly and a smile will go a long way. Be respectful to elders. Shouting, or public displays of over emotion are impolite. Remove shoes before entering a temple or someone's home. Dress respectfully, especially when visiting temples. Do not point at someone with your finger or naked foot, do not touch peoples heads. For women, it is forbidden to touch a monk or even brush past his clothes. A woman may not directly pass anything to a monk, she must place it on a table for him to pick up.
09. Is there a dress code?
Yes, Cambodia is a conservative country and we ask that you respect them by dressing accordingly. The basic rule is to cover your knees and shoulders. T-shirts, sandals and anything that covers the knees are all acceptable.
10. Can I drink alcohol and smoke?
Of course, but we request that you use common sense. If you want to drink soft drinks, beer or other alcohol you will need to bring it with you from the local town. There is a bar at the project location for volunteers and staff. Please bring along a camera case or similar to dispose of cigarette butts responsibly.
11. Do I receive training and orientation?
Yes, on arrival you will receive orientation from our project coordinator, giving local information and advice. Training will be given to teach volunteers how to carry out tasks.
12. Do I need travel Insurance?
It is highly recommended to have travel insurance arranged before arrival.
13. Who usually volunteers at your projects?
The majority of volunteers are from the UK, United States, Canada and Australia. We also place volunteers from Holland, Germany, Ireland, Japan and New Zealand although all nationalities are welcome. The majority of volunteers travel alone to the projects, although we also accommodate couples and groups.
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